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Why Hire Us

Pyramid Investigations is a full-service Investigation and Mitigation team dedicated to providing the highest-quality investigative services.

Our team is prepared to fight for you whether it is business, domestic, or criminal matters. Every person’s investigative needs are different and every case we investigate is different. We welcome the opportunity to earn your trust and deliver to you the best service in the industry. You can find out more about our company by calling us at 877-979-7264. We would love to talk to you about who we are, what we do, and our exceptional work experience.

Pyramid Investigations

Meet The Leadership Team

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Kimberly Charles

President

Kimberly is originally from Memphis, TN but due to being brought up in a military family, she has traveled the world extensively. Kimberly left TN in 1984 and returned in 1997 to attend Tennessee State University in which she graduated from in 2001 with a B.S. in Agribusiness. Kimberly quickly realized that agriculture was not her passion and dove into the Criminal Justice arena for a more exciting career path. Upon graduating from T.S.U. and briefly working for USDA as a soil conservationist, Kimberly became a Probation/Parole Officer for the State of Tennessee and spent 7 years working with minimum supervision offenders. Upon her final two years with the State of TN/Board of Probation and Parole Kimberly worked with maximum supervision sex offenders. This position enabled Kim to become familiar with the criminal justice system and allowed her to work with people from a diversity of backgrounds.
Before becoming President of Pyramid Investigations, Kimberly was also a skip tracer, bail enforcer and Insurance Investigator.
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Kerry Wade

Mitigation Specialist

Kerry Wade is an experienced Investigator and Mitigation Specialist with a history of working in research and analytics for many years. She has owned and managed multiple companies across various industries and has always applied a hands-on approach to getting the job done. Kerry successfully applies her background in bonding, insurance, research, analytics and investigations to ensure a thorough and detailed investigation every time.
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Andy Renshaw

Lead Investigator

Andrew Renshaw brings over three decades of diverse experience in law enforcement, investigations, and insurance.

He began his career in 1989 as a Bail Enforcement Agent, locating and apprehending fugitives for the bail bond industry. Building on that foundation, he transitioned into insurance fraud investigations, working with multiple carriers to uncover fraudulent claims and protect industry integrity.

Andrew then entered reserve law enforcement with the Galloway, Tennessee Police Department, where he advanced to Lieutenant and Lead Code Enforcement Officer. In this role, he investigated criminal and code enforcement violations, initiated prosecutions, managed patrol operations, trained reserve officers, and led enforcement of community standards.

In 2008, he joined the Oakland, Tennessee Police Department as an Investigator / Detective and Lieutenant of Reserve Officers, where he handled criminal casework, supervised personnel, and served on patrol assignments. He also worked with the Fayette County Sheriff’s Department, broadening his law enforcement experience.

During his tenure with Galloway PD, Oakland PD, and the Fayette County Sheriff’s Department, Andrew completed over 10,000 hours of specialized training in drug interdiction, white-collar crime, homicide investigations, and sex crimes. This extensive training enhanced his expertise in handling complex and sensitive cases, equipping him with the skills to manage both violent and non-violent criminal investigations.

By 2011, Andrew returned to the insurance sector, specializing in fraud investigations, claims management, and risk assessment. As a Claims Investigator, he mitigated losses, conducted integrity investigations, and safeguarded carriers from exposure.

In 2018, he became the State and CJA Approved Lead Investigator and Mitigation Specialist at Pyramid Investigations in Nevada, focusing on criminal defense investigation and mitigation strategies. In this role, he works closely with attorneys to uncover facts, challenge evidence, and provide strategic support in defense cases.

In 2025, Andrew moved to Mississippi seeking a meaningful life change and established himself in the Mid-South, where he continues to bring his extensive experience and passion for justice to his work.

Throughout his career, Andrew has built a reputation for professionalism, integrity, and an unwavering commitment to truth—whether in law enforcement, insurance, or defense investigations.

Put Your Doubts to Rest With the Help of Licensed Investigators

Armed with over 20 combined years experience in both State and Federal criminal defense investigation, our elite team includes: former law enforcement, insurance investigator, arson investigator, international skip tracing, intensive undercover specialist, and professionally trained paralegals.

We are licensed investigators

We regard responsible research as one of our most important principles.

  • We perform where others fail
  • Nationwide services
  • Over 30 years of combined Investigation experience
  • Diverse team of professionals
  • Cost Effective Services – Financing options available

We work extremely hard to ensure strict quality standards are upheld to keep pertinent information that considers your case relevant, highly exact, and impartial. It’s challenging to know the right time to call a private investigator or PI. We can help you figure out if our services can help!

Our firm’s private investigators are trained to alleviate stress by lending a compassionate ear and supplying clients with the best support available. At Pyramid Investigations, we value the importance of prompt communication and strive to always reach out to our clients and update them on what is happening in their cases. We understand the importance of in-depth investigations in every case. Every defendant deserves a fair trial and a complete and thorough defense presented on their behalf.

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We Care

A Customer-First Philosophy

We are a full-service investigative team dedicated to providing the highest quality investigation services at the most affordable prices. We will review all documents and discovery, scrutinize every report, analyze all evidence, and uncover any flaws or weaknesses in the cases that are presented to us.